The pillars of our privacy protection
Bat 3666 respects your privacy and is fully committed to protecting your personal information. This Privacy Policy explains how bat 3666 collects, uses, and safeguards your data.
By using the bat 3666 website or app, you agree to this policy. This policy operates in conjunction with our Terms & Conditions and is effective in conjunction with it.
Bat 3666 collects only the information necessary to provide you with our services. This data falls into two categories:
A) Information You Provide Directly:
- Identity Information: Full name, date of birth, and national ID number (for KYC verification).
- Contact Information: Mobile number and email address.
- Financial Information: Your bKash, Nagad, or Rocket number — used exclusively for payment processing.
- Account Information: Username and password (stored in encrypted form).
B) Automatically Collected Information:
- Device information: Device type, operating system, and browser version.
- Log Information: IP address, login time, and session information.
- Usage Type: Pages visited and time spent on each page.
- Cookies & Tracking: Data required for service improvement (see the Cookies section for details).
| Data type | Why It's Collected | Legal Basis |
|---|---|---|
| Identity Information | Account registration & KYC | Contractual obligation |
| Mobile Number | OTP verification & communication | Legitimate Interest |
| Payment information | Transaction Processing | Contractual obligation |
| IP address | Security & Fraud Prevention | Legitimate Interest |
| Usage Data | Service Improvement | Legitimate Interest |
Bat 3666 uses your information solely for the following purposes:
- Account Management: To manage logins, verify identity, and maintain account security.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your complaints and queries.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal compliance: To comply with licensing conditions and applicable laws.
- Relevant Communications: To inform you about bonuses or promotions you may be interested in (you can opt out of this at any time).
- Service Improvement: To analyse usage patterns and help us improve bat 3666.
Bat 3666 may share your information with third parties in limited circumstances and for specific purposes:
- Payment processors: bKash, Nagad, Rocket — used to process your transactions. Each operates under its own privacy policy.
- Legal authorities: When legally required to do so by a court order or government request.
- Licensing Authority: To the relevant regulatory authority in accordance with our operating licence conditions.
- Technology Partners: Server hosting and security service providers — under strict confidentiality agreements.
Bat 3666 uses multiple layers of security to protect your data:
Cookies are small text files stored in your browser. bat 3666 uses cookies for the following purposes:
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookies | Maintaining login status | Ends when the browser is closed | |
| Security Cookies | CSRF Attack Prevention | Session | |
| Preference Cookies | Remembering Language & Theme Preferences | 1 year | |
| Analytics cookies | Usage data for service improvement | 6 months |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of bat 3666.
As a bat 3666 customer, you have the following rights regarding your personal data:
Bat 3666 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For as long as your account remains active, and for up to 5 years after closure (for legal purposes).
- Financial transaction records: 7 years — mandatory under financial regulations.
- KYC Documents: 5 years after account closure — in accordance with AML regulations.
- Customer Support Contact: 2 years.
- Analytics data: Anonymised after 1 year.
- Marketing Preferences: Until consent is withdrawn.
Bat 3666's services are entirely 18 years of age or older for individuals. We do not knowingly collect information from minors.
- Age is verified at registration and confirmed through your National Identity Card.
- If it is found that a minor has created an account using false information, the account will be immediately suspended and all associated data will be deleted.
- If you believe your child has registered an account on bat 3666, please contact us at support@bat3666.ws.
Bat 3666 may update this Privacy Policy from time to time. When changes are made:
- You will be notified via your registered mobile number or email before any significant changes take effect.
- The "Last Updated" date at the top of this page will always reflect the most recent revision.
- Continued use of bat 3666 after any changes have been made will be considered acceptance of the updated policy.
- Older versions are archived and available upon request.
For any privacy-related questions, concerns, or requests, please contact our Data Protection team: